Terms & Conditions

Terms & Conditions:

Shipping Policy

We guarantee fast and easy shipping.  In order to insure that you have a great shopping experience, we make sure that the shipment of your order is a hassle free process.  If you have any problems receiving your package, we will reship quickly at our expense.  Our shipping guarantee is in place so that you, the customer, will have nothing to worry about – except for making sure  you pick out the nicest dress! takes 2-4 business days to process & 3-5  business days in the (USA & Canada) OR 3-7  business day to( Europe Asia UK Australia Africa )after shipped to reach you.. COUNTRIES TIME ZONE DIFFERENCES,  HOLIDAYS & OR DELAYS MAY APPLY TO A DAY OR TO DELIVERY ARRIVAL TIME DIFFERENCE. **** PLEASE NOT IF SHIPMENT FALLS AROUND HOLIDAYS IT COULD AFFECT SHIPPING TIME BY 2 - 3 DAYS***

PLEASE BE INFORMED WHEN PACKAGE ((S) ARRIVES AT BORDER INSPECTION WE ARE NOT RESPONSIBLE FOR HOW LONG IT TAKES FOR ITEM (S) TO BE CLEARED TO CONTINUE ON TO SORTING & DELIVERY CENTERS IN YOUR COUNTRY OR CITY...
 

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  Shipping Costs  Per Order::

we reserve right to ask for extra fee if your countries shipping to costs are higher than our standered shipping price,,

 

  Express 3-7 ( business days) Worldwide:

   $23.00 USD per order (if you buy 1 item or 10 items shipping price is the same)

  * Buy more items to save on shipping

  * We ship express by Fedex DHL and RoyalMail 

from OUR California Miami HK & London UK warehouses..

 

 

      

Please allow up to 2-4 business days to process orders

After we email you your order will arrive in 3-7 DAYS

Most orders are processing faster but we need the extra time to make sure we only ship the highest quality clothing and inspect each item carefully.

Please allow up to 3-5  (USA, CANADA) or  3-7 (Europian australian UK etc)  business days from the day you order to get the package. ( ADD 2 -4 IF HOLIDAY SEASONS) PLEASE BE INFORMED WHEN PACKAGE ((S) ARRIVES AT BORDER INSPECTION WE ARE NOT RESPONSIBLE FOR HOW LONG IT TAKES FOR ITEM (S) TO BE CLEARED TO CONTINUE ON TO SORTING & DELIVERY CENTERS IN YOUR COUNTRY OR CITY...

RETURN/REFUNDS:
 
REFUNDS WILL BE MADE AFTER ITEM (S) ARE RETURNED BACK TO US...
**** RETURNS POLICEY****
**YOU HAVE 72 HOURS OR 3DAYS  FROM DILEVERY DAY TO CONTACT US OF ANY ISSUE OR WANT TO RETURN/ EXCHANGE/ CREDIT OF ITEM(S)**
A full refund of purchase (s) will be made when item (s) have been returned & are not damaged or show that they have been worn..  Also orders that have been canceled will not be refunded until item (s) have been returned back to us..  We will keep you updated through the return process till the refund (s) has been made.. Refund process can take anywhere between 3 weeks - 4 months (sometimes there are small issues if items are stuck in customs but rest assure you will be refunded...  We appreciate your patience through this process.. 

***REFUND:

We offer credit only on item cost no shipping refund on returned item only on non delivery items if your order never arrives & when items are returned to us  ****

 

 

 Shipping Procedure:

  • All shipments are made via courier and are sent directly from our warehouse to your front door
  • After you place you will receive an email containing your  order confirmation number
  • The number allows you to find out approximately when you will receive your order
  • Its takes 2-5 business days to process the order and provide you with  #
  • Its takes 7 - 10 business days for Fedex and DHL delivery 
  • Make sure that an adult (18+) at the shipping address to receive your order
  • SHIPPING ADDRESS MUST BE SAME AS PAYPAL ADDRESS... IF WRONG SHIPPING ADDRESS WE MAY DEPENDING ON ITEM (S) COST NOT RESHIP IF ITEM ALL READY ON DELIVERY ROUTE****

   NOTE:  Please be sure to include the correct shipping address when you place your order.  We are not responsible forre-shipping  costs if you provide us with incorrect information.

 

  Tracking

  We will email you a shipment number that will allow you to follow the progress of your order. 

Returns

Returns must be notified with in 7 days after item (s) are received When received back to US we will issue refund for item price minus shipping..

PLEASE NOTE BEFORE ORDERING***  NON-RETURNABLE ITEMS:

**** NO UNDERWEAR, LINGERIE, BODYSUITS OR SWIMWEAR CANNOT  BE RETURNED **** .. If item (s) are damaged in any other way other than in shipping to you  & returned for damaged claims no credit  will be issued & items will be sent back to you plus a fee will be added ****

 

  NOTE: We are not responsible for taxes or border costs on your packages. 

 

 

 

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